Active Bengaluru
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Active Health

A 24/7 medical helpline that routes the underprivileged to the right government care.

Started
April 2024
Status
ongoing
Call 24/7 — +91 93640 24365
Active Health
1,625+
Cases handled
₹3.77 Cr+
Saved for community
24×7
365 days a year

In April 2024, ABF launched a unique helpline — +91 93640 24365 — that anyone in India can use to access treatment at government facilities in Karnataka and take advantage of government medical schemes. Full-time call operators are on the line 24/7, 365 days a year.

The premise is simple but rare: poor people end up in expensive corporate hospitals not because they want to, but because they don’t know where else to go. Active Health closes that information gap. Our team listens to the case, identifies the right government hospital or scheme (Ayushman Bharat, Arogya Karnataka, SAST coverage, district-level facilities), and walks the family through the process.

Why this matters

Private hospitals in Bengaluru routinely quote ₹3–25 lakh for procedures that government tertiary-care hospitals provide free or near-free under existing state schemes. The bottleneck is awareness, paperwork, and a phone call to the right person — not money.

Active Health is now a hallmark that other NGOs themselves rely on: when one of their beneficiaries needs medical guidance, they dial +91 93640 24365.

How it works

  1. You call — any time, any day. Hindi, Urdu, Kannada, or English.
  2. We triage — type of case (oncology, paediatric, cardiac, nephrology, neurology, etc.), severity, location, financial situation.
  3. We route — to the right government hospital and the right scheme. We give you the doctor’s name, the department, and the OPD timing.
  4. We follow up — every case is logged, and we close the loop by checking whether the patient was admitted and treated.

Live impact

The counter strip across this site pulls live numbers from our internal dashboard. As of the latest update — 1,625 cases, ₹3.77 crore saved.

See the live Active Health Dashboard →

Ambulance support

In June 2024, the Special Initiatives Riders (SIR) — a philanthropic group of riders we worked with during COVID — gifted ABF a fully equipped ambulance. It is now integrated into Active Health operations, available free of charge to cases that come in through the helpline. We installed GPS trackers and a dashcam to keep it accountable 24/7.

Origins

Active Health is the project that crystallised ABF’s whole thesis: be a bridge, not a duplicate. Karnataka’s government healthcare system is genuinely strong on paper. The gap is at the last mile — the phone call that connects a frightened family to the right doctor on the right day. That’s the gap we close.

In the media

Press & video coverage

All coverage →
  • The Hindu·Jan 2025

    Doctors use translation tools to bridge language barrier to treat Syrian patients at Jayadeva Institute

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  • News First Prime·Dec 2024

    Jayadeva Hospital performs free life-saving heart surgery on Syrian woman

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  • The Times of India·Dec 2024

    When Tech Capital Bengaluru Chose Compassion and Saved Syrian Woman's Life

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Active Health · Live Impact
1,625+
Cases Assisted
₹3.77 Cr+
Saved for Community
+91 93640 24365